Hetzner Online

We have been working with our standard provider, Hetzner Online GmbH, since 2005. Hetzner operates data centres in Germany and Finland (as well as in South Africa via a subsidiary). Since the beginning of our cooperation, Hetzner GmbH has operated its data centres with electricity from renewable energy sources, and the data centres in Falkenstein and Helsinki have also been ISO 27001 certified for several years. The services at Hetzner are highly standardised, which makes our partner cheap but also not very flexible. DDOS protection is now available for all servers, but Hetzner does not offer special configurations such as firewalls. We rent server hardware or virtualised servers from Hetzner, which we manage ourselves. Our service provider has no regular access to the offers and data of our customers.

Further information on the technical and organisational measures of Hetzner Online GmbH 

Maxcluster

Maxcluster GmbH (link in German only) is our partner for high availability solutions. Maxcluster uses ISO 27001 data centres in Germany with electricity from renewable sources. Maxcluster offers hosting in cloud or cluster solutions with failover configurations so that the resources can be easily scaled. Here, our partner also takes over the server management, so that in the event of load peaks or disruptions, we can react faster than we could. Our service provider thus has full access to the offers and data hosted there. Maxcluster offers DDOS protection and malware scans for the cluster on the network level as standard. In terms of service, our partner reacts quite flexibly to special requests.

Further information on the technical-organisational measures of Maxcluster GmbH (link in German only)

Hostway

Hostway Deutschland GmbH has been our partner for high security solutions since 2021. It has been an independent German company again since 2012, the similarity in name with the Hostway Corporation is due to historical reasons. Hostway operates a data centre in Germany that is ISO 27001 certified by the German Federal Office for Information Security (BSI) and uses electricity from renewable sources. We rent server hardware there, which we manage ourselves. Our service provider has no regular access to the offers and data of our customers. Hostway offers quite flexible additional services such as external firewalls or intrusion detection systems (IDS). 

Further information on the technical-organisational measures of Hostway GmbH (link in German only)

Hostpress

Hostpress GmbH (link in German only) has been our partner for WordPress-hosting since 2019. Hostpress is a German company that uses data centres in Germany with electricity from renewable sources. As Wodpress is exposed to a higher risk of attacks, we use Hostpress' automatic update services and monitoring systems tailored to Wordpress and offer managed hosting as a reseller. Hostpress therefore has access to the offers and data of our customers. 

Further information on the Hostpress GmbH security concept (link in German only)

Further Partners

Domains of our customers are managed on DNS servers of Hetzner Online (see above) and InternetX GmbH. The latter is a German subsidiary of the German United Intenet AG, which operates data centres in Germany with electricity from renewable sources. Here, our partners have access to the customer data required for domain reservation and DNS operation. 

In order to be able to offer newsletter bulk mailing services at a favourable price, we are resellers of the services of Rapidmail GmbH. This is a German company that operates data centres in Germany with electricity from renewable sources. Our partner has access to the data of our customers' newsletter subscribers, which is collected for this purpose.

In order to provide e-mail services, we are resellers of the services of Domainfactory GmbH. This is a German subsidiary of the US company Go Daddy Inc., which operates data centres in Germany using electricity from renewable sources. Our partner does not normally have access to the mail accounts. Access to individual mail accounts is only possible there - even for us as administrators - if the password is reassigned (i.e. not unnoticed), unlike with most other providers where passwords are visible in plain text. Therefore, we decided to use this service despite the ownership. 

Older hosting offers are with Plusserver GmbH, Host Europe GmbH and FirstColo GmbH, which we currently no longer offer.